FAQ

How do I place an order?

You can select items listed on our website and send enquiry to order at any time.

You can call us at (630) 544-1823, to place a phone order.

You can email us to order at hotelsupplyclub@gmail.com or sales@hotelsupplyclub.com.

What payment options do you offer?

Check or Cash on delivery

Check by mail on below address-
2244 Landmeier Road, Elk Grove Village, IL – 60007

Payment via ACH
Account Name: Hotel Supply Distributors LLC
Account Number: 539552615
Bank Name: CHASE BANK
ABA Number: 071000013
Address: 1 N Dunton Ave, Arlington Heights, IL 60005

What are Shipping & Delivery terms?

Orders will be shipped through HSD trucking or Third-party logistics company.
For orders under $1000, a fee of $75 will be charged.

Special Product Request

If there’s an item you need, not listed on our website, please call or email us and we would be happy to assist you in ordering any item offered by our manufacturers.

Product Detail Request

We understand that each customer has different needs. If your product questions are not answered on our website, please call us to inquire. We are happy to provide you all information you need.

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